Privacy Policy (Last updated: June 16, 2025)
Who we are. Blockchain IR LLC (“we/us”) provides analytics and reporting services for client-authorized Facebook Pages and Instagram professional accounts.
What we collect.
- From Meta APIs: Page/IG insights and metrics (e.g., impressions, reach, engagement, followers, video views) and basic Page/IG identifiers. We do not collect private messages or personal content.
- From our site/app: basic technical logs (IP, device, pages viewed) and optional account info you provide (name, email).
How we use data.
- To show analytics dashboards, reports, alerts, and performance trends.
- To operate, secure, and improve our services, and to meet legal obligations.
Legal bases.
- Legitimate interests (analytics for authorized assets), and/or contract (to provide the service).
Sharing.
- We don’t sell data. We share only with processors that help us run the service:
– Google Cloud (BigQuery) and/or AWS (hosting/storage)
– Airbyte (self-hosted sync)
– Metabase (self-hosted BI)
These providers are bound by contracts and security obligations.
Retention.
- Raw sync tables: up to 24 months (or shorter if your contract specifies).
- Aggregated reports may be retained longer but contain no personal content.
- We delete or anonymize when no longer needed or upon valid request.
Security.
- Access control, encryption in transit/at rest (where supported), least-privilege keys, and regular reviews.
Your rights.
- Where applicable, you may access, correct, delete, or export your data and object to/limit processing. Contact us (below). If we process data on behalf of a client, we’ll route your request to that client.
Children.
- Our services are not directed to children under 13 (or 16 where applicable).
Meta requirements.
- We use Meta’s APIs only for client-authorized assets and in line with Facebook/Instagram Platform Terms. We don’t combine Meta data with personally identifiable information for profiling without consent.
Contact.
- Administrator – privacy@blockchainir.com
- 8 Dover Suite B, Dover Delaware 19901
Changes.
- We’ll post updates here and revise the “Last updated” date.
Data Deletion Instructions
If you want us to delete data obtained via Facebook/Instagram for assets you control:
- Email [privacy@blockchainir.com] with subject “Delete My Meta Data” and include:
- Your name, company, and contact email
- The Facebook Page ID and/or Instagram Business Account ID
- Proof that you manage/own the asset (e.g., a screenshot of Business Settings → Assets)
- We will:
- Acknowledge within 5 business days
- Verify ownership and scope
- Delete associated data from our databases and backups within 30 days (or sooner if required), except data we must retain to comply with law or enforce rights.
- You’ll receive a confirmation once deletion is complete.
Note: If we process data on behalf of a client, we may direct you to the client to initiate deletion.
Terms of Service (short)
By using [Product/App Name] you agree to:
- Use analytics only for assets you own/manage or are authorized to access.
- Not attempt to access private content or circumvent platform restrictions.
- Allow us to process data as described in the Privacy Policy.
- Service is provided as-is; to the maximum extent permitted by law we disclaim warranties and limit liability.
- Governing law/jurisdiction: Delaware.
- Contact: support@blockchainir.com.