Privacy Policy

Privacy Policy

Privacy Policy (Last updated: June 16, 2025)

Who we are. Blockchain IR LLC (“we/us”) provides analytics and reporting services for client-authorized Facebook Pages and Instagram professional accounts.

What we collect.

  • From Meta APIs: Page/IG insights and metrics (e.g., impressions, reach, engagement, followers, video views) and basic Page/IG identifiers. We do not collect private messages or personal content.
  • From our site/app: basic technical logs (IP, device, pages viewed) and optional account info you provide (name, email).

How we use data.

  • To show analytics dashboards, reports, alerts, and performance trends.
  • To operate, secure, and improve our services, and to meet legal obligations.

Legal bases.

  • Legitimate interests (analytics for authorized assets), and/or contract (to provide the service).

Sharing.

  • We don’t sell data. We share only with processors that help us run the service:
    – Google Cloud (BigQuery) and/or AWS (hosting/storage)
    – Airbyte (self-hosted sync)
    – Metabase (self-hosted BI)
    These providers are bound by contracts and security obligations.

Retention.

  • Raw sync tables: up to 24 months (or shorter if your contract specifies).
  • Aggregated reports may be retained longer but contain no personal content.
  • We delete or anonymize when no longer needed or upon valid request.

Security.

  • Access control, encryption in transit/at rest (where supported), least-privilege keys, and regular reviews.

Your rights.

  • Where applicable, you may access, correct, delete, or export your data and object to/limit processing. Contact us (below). If we process data on behalf of a client, we’ll route your request to that client.

Children.

  • Our services are not directed to children under 13 (or 16 where applicable).

Meta requirements.

  • We use Meta’s APIs only for client-authorized assets and in line with Facebook/Instagram Platform Terms. We don’t combine Meta data with personally identifiable information for profiling without consent.

Contact.

Changes.

  • We’ll post updates here and revise the “Last updated” date.

Data Deletion Instructions

If you want us to delete data obtained via Facebook/Instagram for assets you control:

  1. Email [privacy@blockchainir.com] with subject “Delete My Meta Data” and include:
    • Your name, company, and contact email
    • The Facebook Page ID and/or Instagram Business Account ID
    • Proof that you manage/own the asset (e.g., a screenshot of Business Settings → Assets)
  2. We will:
    • Acknowledge within 5 business days
    • Verify ownership and scope
    • Delete associated data from our databases and backups within 30 days (or sooner if required), except data we must retain to comply with law or enforce rights.
  3. You’ll receive a confirmation once deletion is complete.

Note: If we process data on behalf of a client, we may direct you to the client to initiate deletion.


Terms of Service (short)

By using [Product/App Name] you agree to:

  • Use analytics only for assets you own/manage or are authorized to access.
  • Not attempt to access private content or circumvent platform restrictions.
  • Allow us to process data as described in the Privacy Policy.
  • Service is provided as-is; to the maximum extent permitted by law we disclaim warranties and limit liability.
  • Governing law/jurisdiction: Delaware.
  • Contact: support@blockchainir.com.